FAQ

The Meals

How will Muscle Chow work for me?

If you have tried to prepare your own meals in the past, you may think it is cheaper or “more worth it” by doing so, but after factoring in the time and effort spend, is it really?

Let us take care of your meal prep and spend your precious time on the things that matter to you the most!

How are Muscle Chow meals packaged?

Our meals are all sealed tightly with a vacuum sealer, removing the oxygen and locking in the freshness. This allows our meals to have a shelf-life of over 5 days in the fridge. Our meal trays are food safety compliant, recyclable, microwavable, leak-proof and oven-proof.

Are Muscle Chow meals weighed in cooked or raw weights?

Our meals are measured by cooked weight. However, if you require raw weights we can do that too!

Are Muscle Chow meals fresh or frozen?

Our meals are made fresh to order and delivered fresh to your door!

How do Muscle Chow meals stay fresh during transit?

Deliveries & Pick Ups

What are the order cut-off times for deliveries?

For Auckland Deliveries/Pick Ups

If your order was placed before 1PM SUNDAY, your meals will be delivered/can be picked up the next day –  MONDAY

If your order was placed before 1PM TUESDAY, your meals will be delivered/can be picked up the next day –  WEDNESDAY

If your order was placed before 1PM THURSDAY, your meals will be delivered/can be picked up the next day  – FRIDAY

Where does Muscle Chow deliver to?

We currently service Auckland and will be expanding to the rest of North Island very soon.

Can I split my order up over multiple deliveries?

When you purchase an X amount of meals in one order, you may want to have them split delivered over a period of time.

We charge $5.00 per additional delivery within Auckland.

This delivery fee can be purchased when you checkout.

Can I pick up my order?

Of course you can! Our address is 6 Charlotte Street, Eden Terrace, Auckland.

To pick up on a Monday your order must be placed before 1PM the day before (Sunday)

To pick up on a Wednesday your order must be placed before 1PM the day before (Tuesday)

To pick up on a Friday your order must be placed before 1PM the day before (Thursday)

My address is rural, can I still order?

As rural deliveries may take 2 days longer than standard deliveries, we recommend getting in touch with us first.

There are a few options we can explore, including: picking up from your closest New Zealand Courier depot or arranging a direct delivery. Conditions and additional charges may apply.

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You are now ordering for Monday 01st May dispatch. Order cut-off time 1.00pm Sunday 30th April. Order now!