Our Ingredients
The Meals
Let us take care of your meal prep and spend your precious time on the things that matter to you the most!
Our meal trays are food safety compliant, recyclable, microwavable, leak-proof and oven-proof.
Heating Instructions
Check the meal is heated through fully and, if required, heat for longer until the meal is piping hot.
If your meal includes a separate container of sauce, remove it before heating.
Conventional oven: Preheat the oven to 180 degrees. Remove the film seal completely from the meal. Place on an oven tray and cook for approximately 20 minutes.
To prevent the meal drying out, we recommend covering the meal with tin foil and heating for longer.
Your meal is now ready to eat directly from your container or plate.
Deliveries & Pick Ups
Auckland Deliveries / Pick Ups
- If your order was placed before 11.59PM Saturday, your meals will be delivered/can be picked up the next day – MONDAY
- If your order was placed before 11.59pm Monday, your meals will be delivered/can be picked up the next day – WEDNESDAY
- If your order was placed before 11.55 PM Wednesday, your meals will be delivered/can be picked up the next day – FRIDAY
North Island Deliveries
- For a Tuesday delivery – place your order before 1pm Sunday. DISPATCH on Monday evening.
- For a Thursday delivery – place your order before 1pm Tuesday. DISPATCH on Wednesday evening.
- For a Friday delivery – place your order before 1pm Thursday. Dispatch on Thursday evening.
Monday deliveries are not possible because couriers do not pick up on Sundays.
Auckland deliveries only.
When you purchase an X amount of meals in one order, you may want to have them split delivered over a period of time.
We charge $5.00 per additional delivery within Auckland.
This delivery fee can be purchased when you checkout.
On your delivery day you should receive a notification (via text if you are in central Auckland or via email if you are elsewhere) with a tracking link. You can use this to track the parcel or get in touch with the courier company to check for a more details.
Tracking link emails can sometimes land in your junk email inbox so be sure to check there too,
Muscle Chow delivers across the North Island, excluding rural / RD areas.
As rural deliveries may take 2 days longer than standard deliveries, we recommend getting in touch with us first.
There are a few options we can explore, including: picking up from your closest New Zealand Courier depot or arranging a direct delivery. Conditions and additional charges may apply.
Of course you can!
Our address is 6 Charlotte Street, Eden Terrace, Auckland
Pick ups available on:
Monday, Wednesday & Friday 8am – 11am.
To pick up on a Monday your order must be placed before 1PM the day before (Sunday)
To pick up on a Wednesday your order must be placed before 1PM the day before (Tuesday)
To pick up on a Friday your order must be placed before 1PM the day before (Thursday)
Cancellations
Any cancellations must be made before 1:00 PM prior to the delivery date to qualify for a full refund.
All refunds are issued as store credit.
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